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Assisting a Hail Damage Insurance Claim in Fishers, IN

The Problem

Gary Reinwald has a large roof, large enough to require a special team to handle his insurance claim. When Gary called Rojas Roofing for suspected hail damage in April 2022, he knew that the insurance process might be a little more complicated than average. Dealing with insurance companies requires experience, and most homeowners aren’t particularly interested in the headache that comes with the supplementation process.

The Solution

Rojas Roofing called in our experts, who got to work analyzing the photos of the damage and the insurance scope as it was written by the insurance company. We then began the supplementation process to get Gary the money for this claim that was required to complete his project. Insurance originally wanted to pay out only for some minor repairs. Using a technology that proves that a shingle color is either available or not available (ITEL), we were able to provide evidence to the insurance company that no matching shingles were available on the market. As such, the entire roof needed to be replaced.

Gary got his entire roof replaced with insurance proceeds and asked us to do a couple of extras, like painting touch-ups.

EXCELLENT
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Based on 213 reviews
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Charles Stairs profile picture
Charles Stairs
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Extremely satisfied! From initial contact with Rojas to the completion of our new roof every step of the way was excellent. Very professional, great communicators and overall great to work with. Thanks to Austin who was our salesman, to Michael in production and the actual crew who did the roof for an exceptional experience. Thanks too to the office staff who we were in contact with, pleasant, professional and caring.
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Mike Hunsinger profile picture
Mike Hunsinger
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We got several estimates. However, we wanted local roofers. We chose Rojas. We were not disappointed. These folks were phenomenal. Hard working, focused on detail and safety, these roofers impressed me. I have a background in construction and know how difficult this job was. We have a 12-12 pitch roof with 4 valleys. Full tear off and clean up in 1 day.
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Kerry Davis profile picture
Kerry Davis
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Highly recommended Rojas Roofing. They came out quick and were efficient with their assessment of what was causing our leak. They took pictures and showed us what was going on. They did the repair and were very kind. Great service and company.
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Kristin Anderson profile picture
Kristin Anderson
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We received excellent service regarding a quick turnaround roof repair. We are very pleased with the pricing, efficiency and the overall experience.
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Matt Moore profile picture
Matt Moore
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Fair and fast. Had my roof replaced recently and they did a great job. 5/5
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Keith Clark profile picture
Keith Clark
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I gave a 5 star review because Rojas the whole team was great from start to finish, they treated me like family starting with Larry the sales agent to Micheal the production Mananger and the owner who came out, who I met personally and Louise one of the production crew who said and I quote ( we want to do a good job for our customers) the team cleaned up after themselves and put everything back, I was really impressed, Larry your a good sales agent you didn’t give up on me when I was dragging my feet, good job. May God bless this company and I see great things ahead. Brian
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Jon profile picture
Jon
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Rojas did my roof (including building a pyramidal hip roof on top of an existing flat roof), gutters, fiber cement siding, and painting. Everything was done very well and professionally and priced very well! Of course there were some minor hiccups along the way with some occasional miscommunications how I wanted things done, as is common with any large renovation project, but everything was taken care of in a timely fashion and the end product was exactly as I had envisioned it. Thanks team Rojas!!!
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Travis Tubbs profile picture
Travis Tubbs
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The whole process was easy and they did a great job start to finish. Larry communicated every step to me and was a wonderful advisor
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Daniel Hankins profile picture
Daniel Hankins
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6 stars for Daniel and Patrick from Rojas. An honest roofing contracting business is hard to come by and these guys are the best.
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Andy Trubey profile picture
Andy Trubey
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Rojas roofing has replaced my roof twice due to hail. They are great at advocating for you with insurance company.