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Fixing a Faulty Roof in Muncie, IN

The Problem

In February 2022, Jeff called Rojas Roofing with a problem: a metal roof had been installed, and less than two years later, it was leaking. The leak was pretty serious, and the original roofing contractor was nowhere to be seen. Metal roofing systems are large investments, and customers should see a life expectancy of 40+ years, so this was a major problem for the Williams family.

We sent out our best, long-time installer and owner, Freddy Rojas, to inspect the roof. Unfortunately, the system had been installed improperly, with large gaps all over the roofing system. These gaps were caused by the previous installer, who had cut the metal short in various locations. This has created holes in the roof, which allowed water to run under the metal and soak the decking.

The Solution

There was no way to repair the roof, so the whole thing had to be replaced. In the tear-off, most of the decking also had to be replaced as it had become waterlogged. Now the Williams have a brand new, water-tight roof with a 15-year warranty!

A few months later, the Williams called Rojas Roofing back out to get their siding replaced. Originally vinyl, the siding was replaced with James Hardie cement board with a lovely shake accent wall on the front of the house. Due to the faulty roof, the sheathing on the house had also rotted, and much of that roof and some insulation had to be replaced in the process.

The good news is that the Williams now have a watertight house, but the improper roof cost thousands of extra dollars and quite a bit of stress. The moral of the story is to find a trusted roofing company. Cheaper is not always better!

Jeff and Deborah tell their story in the video below.

Rojas Roofing IconRojas Roofing

10340 Pleasant Street suite 300, Noblesville

5.0 197 reviews

  • Avatar Mike Lewis ★★★★★ 4 weeks ago
    Best experience I have ever had with a contractor! I am 68 years old and I have seen them all! The team at Rojas Roofing is amazing! They listen to your needs and respond in a very professional and trustworthy manner. Everyone from … More the receptionist, the sales and service team, and the installers were fantastic. Timelines were kept and I received better quality all around than I paid for! Do not consider any other company!
  • Avatar J Hodson ★★★★★ 4 months ago
    From the outset to the completion of the project, the experience was nothing short of outstanding.
    The entire process was characterized by simplicity and effective communication. From the initial consultation to the final inspection, your
    … More team demonstrated a level of professionalism that exceeded our expectations. We were kept well informed at every stage, which instilled confidence in us as homeowners.
    One aspect that particularly stood out was the meticulous attention to cleanliness throughout the project. The removal of the old roof and gutters can be a messy process, but thanks to your diligent efforts, no trace of debris was left behind. It's a testament to your commitment to quality workmanship and a clean and organized work environment.
    What impressed us the most was the fact that, after the completion of the project, one would hardly know that a roofing job had taken place. The seamless integration of your work into our home's aesthetics speaks volumes about your craftsmanship and attention to detail.
    In a world where finding reliable and trustworthy contractors can be a challenge, Rojas Roofing has set a standard of excellence that is truly commendable. Your team's dedication to customer satisfaction has not gone unnoticed, and we are grateful for the peace of mind that comes with a job well done.